We aim to ship your product to you as quickly as possible. The best thing about us is we ship our products right from Texas. Typically, it takes 1-2 business days to process your order from our Warehouse. We ship all our masks by USPS for which you will also be receiving a tracking ID. The shipment takes 4-5 business days to deliver depending on where you are based in the US. In case there are any unforeseen delays, we will keep you posted.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
The Fashion Vogue
18302 Fairhope Oak Ct
Houston TX 77084
Return shipping charges will be payable by you.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Personal Protective Equipment, Face Masks
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
● Item should not used
If you have any questions concerning our return policy, please contact us at:
The order can be cancelled till the products have not been shipped. In such a case we will refund any payments already made by you for your order.
Once the products are shipped, the order cannot be cancelled.